2738095 - Date Of Birth Is Not Synchronized By The Outlook Add-In

The birthday of a contact is maintained in Microsoft Outlook, but when synchronizing this contact to SAP Cloud For Customer using the Outlook Add-in, the Date of Birth field is not filled inside the system.

For example:

Birthday for a given contact is maintained in Microsoft Outlook.

In SAP Cloud For Customer, the Date of Birth field remains empty after this same contact is synchronized.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

SAP Cloud For Customer

KBA , LOD-CRM-GW-OUT , Outlook , Problem