SAP Knowledge Base Article - Preview

2738148 - On Creating New Ticket, it is not Possible to Default the Service Technician as Logged-In User

Symptom

The Logged-In user can not be defaulted as the service technician of a ticket.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions

Keywords

Logged-in user , Service Technician , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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