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SAP Knowledge Base Article - PreviewSymptom
You attempt to replicate sales orders from ERP to C4C, which contains products with Alternative Items, the replication fails in C4C with message: ""xxxxxxxxxx: Parent- / Alternative line not supported for external items".
(where xxxxxxxxx is the Item ID)
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Alternative Items, Sales Quotes, Sales Orders, Items Sales Orders, Products Sales Orders. , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
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