SAP Knowledge Base Article - Preview

2738373 - Message Fails when Replicating Sales Orders with Alternative Items from ERP.

Symptom

You attempt to replicate sales orders from ERP to C4C, which contains products with Alternative Items, the replication fails in C4C with message: ""xxxxxxxxxx: Parent- / Alternative line not supported for external items".

(where xxxxxxxxx is the Item ID)


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Alternative Items, Sales Quotes, Sales Orders, Items Sales Orders, Products Sales Orders. , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

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