SAP Knowledge Base Article - Public

2738468 - Import throws error 'Internal error - Failed to create update data scenario'

Symptom

You try to import data using Data Workbench, but it throws the following error 'Internal error - Failed to create update data scenario'.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to the HTML5 client.
  2. Go to the Data Workbench work center.
  3. Go to the Import view.
  4. Select the radio button for Individual Object.
  5. Go to the Insert tab.
  6. Select an object.
  7. Select Next and Browse for the file.
  8. Select Upload.
  9. Click OK.
  10. Choose Next.
  11. Select Import.
  12. System throws error 'Internal error - Failed to create update data scenario'.

Cause

The file name of the .csv file has more than 80 characters. The file name should not exceed 80 characters.

Resolution

Change the file name to less than 80 characters.

Keywords

Insert, Data workbench, Internal error - Failed to create update data scenario, Import, upload , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions