Symptom
Local sapstartsrv is confirmed to be up and running but does not respond to sapcontrol client calls such as:
sapcontrol -nr $$ -function GetProcessList
sapcontrol -nr $$ -function VersionInfo
The response is:
FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fopen()
Operating system command below will show that the hostname "localhost" is not correctly bound to the loopback interface IP as it should but to some other IP that belongs to the host:
server1:sysadm 01> niping -v
Hostname/Nodeaddr verification:
===============================
Hostname of local computer: server1 (NiMyHostName)
FQHN of local computer: server1.com.sap (NiGetOwnFQDN)
Lookup of hostname: server1 (NiHostToAddr) --> IP-Addr.: 10.20.30.40
Lookup of IP-Addr.: 10.20.30.40 (NiAddrToHost) --> Hostname: server1.com.sap
Lookup of hostname: localhost (NiHostToAddr) --> IP-Addr.: 10.20.88.77
Lookup of IP-Addr.: 10.20.88.77 (NiAddrToHost) --> Hostname: server1-bkp
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Environment
SAP NetWeaver release independent
Product
Keywords
sapstartsrv, network, soap:1023, srt_log, srt_admin, smicm, icm trace, sm21, dev_icm , KBA , BC-CST-STS , Startup Service , BC-NET , Formerly used for network tests , Problem
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