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2738541 - Cloud Integration Certificate Renewal

Symptom

You have received an e-mail from SAP informing that your Cloud Integration certificate is about to expire and certain action is required from your side. The email title is as follows:

<Action Required> SAP Cloud Integration - Upcoming Exchange of Cloud Integration Server Certificate
or
<Action Required> SAP Cloud Integration - Renewal of X.509 SSL Client Certificate

Update 2024: Effective Oct 2024, SAP will NOT notify customers when Server Certificate is updated.
See SAP KBA 3478796 - Cloud Integration - Change in Load Balancer Certificate Renewal Process

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • Cloud Integration
  • SAP Integration Suite

Product

Cloud Integration all versions ; SAP BTP, Neo environment 1.0

Keywords

Cloud Integration, SAP HANA Cloud Integration, SAP HCI, SAP CPI, SCPI, SFSF, tenant, IFlow, Integration Flow, deployment, model configurator, properties, tracing, payload, HCI tooling, certificate, renewal, renew, expire, expiring, expired, e-mail, email, mail, cert, keystore, digicert, ssl, pse, authentication, change, updating, update, HTTP, baltmore, backend, on, premise, C4C, S4HANA, PI, HCI, date, CPI, verizon, SAP Cloud Integration client certificate is about to expire , KBA , LOD-HCI-PI-OPS , Cloud Operations , Problem

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