SAP Knowledge Base Article - Public

2738573 - Incorrect Attachment Name from Service Request Displayed in Odata


When performing an Odata query for Service Request attachments, the value showed in the Name tag of the attachment files do not reflect the actual file name that was uploaded to the Service Request.


SAP Cloud for Customer - all versions.

Reproducing the Issue

  1. When checking the Name property, you see a value similar to the one from the LinkWebURI property.


The Odata framework currently does not display the same name of the file that was uploaded to the Service Request.


This is the expected behavior.


Tickets, Service Requests, Query, Payload , KBA , LOD-CRM-INT-API , OData API (C4C Only) , How To


SAP Cloud for Customer add-ins 1811