2738686 - You Cannot Send E-mail: "Contacting party not permitted according to master data"

• You want to exclude a contact from marketing communication and activities.
• You have disabled communication channels in Marketing Consent.
• You have set Contact permissions in General to Disallowed.
• You try to send a Follow-up e-mail to a contact.
• Error message "Contacting party ID123 (Contact Name) not permitted according to master data"

ID123 represents the contact ID

SAP Business ByDesign

contacts, e-mail, E-mail, follow-up, contact permission, disallow, channels, marketing , KBA , AP-CPG-CPG , Campaign , How To