SAP Knowledge Base Article - Public

2738724 - Is it Possible to Upload Leads as Target Group Members Using Data Workbench?

Symptom

Your requirement is to upload bulk Leads as Target Group Members using Data Workbench. But for the Leads, the service is not available in the Import view in Data Workbench. Upon checking the OData Service https://myxxxxxx.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi for TargetGroupMemberCollection we do not see LeadID in the Property.

 (myxxxxxx represents the tenant URL)

Environment

  • SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Data Workbench work center.
  2. Go to the Import view.
  3. Select the radio button for Individual Object.
  4. Go to the Insert tab.
  5. Go to the Standard Object tab.
  6. Search for the Data Workbench object Target Group Member.
  7. Select Download Metadata.
  8. Lead ID field is not available.

Cause

For the Data Workbench object Target Group Member, the Lead ID field was not in scope for the initial delivery.

Resolution

The fields Customer ID and Contact ID are available in the Data Workbench object Target Group Member. You may export the Lead Customer ID and Contact ID and upload it to Target Group Member service.

Keywords

Target Group Member, Lead ID, Account ID, Customer ID, Contact ID , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions