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SAP Knowledge Base Article - PreviewSymptom
You have configured an activity routing rule to make a survey be assigned in sales quotes automatically based on some conditions.
However, in a sales quote, the survey is not automatically assigned even though the conditions set in the routing rule are met.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Survey, task, automatically assigned, routing rule, activity plan,workflow rules,define conditions,activity planner, sales quotes , KBA , LOD-CRM-ACT-ROT , Activity Routing , How To
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