SAP Knowledge Base Article - Public

2739109 - SAML SSO Live Connection to BW fails in SAP Analytics Cloud (SAC)


  1. Creation Live Connection to SAP BW with SAML SSO fails with error :

You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML Single Sign On configuration. 

  1. SAML trace shows the error : HTTP/1.1 404 Not found   (https://<Your_ABAP_System>:<Port>/favicon.ico )
  2. Ina package is enabled and test is successful.  Open the following URL in your browser: https://<Your_ABAP_System>/sap/bw/ina/GetServerInfo?sap-client=<Your_Client_ID>. Make sure you are redirected to your IdP login page, and after login you get a JSON response. Replace <Your_ABAP_System> with your ABAP system host, and <Your_Client_ID> with your SAP BW client ID.  
  3. In some cases, the auth popup is shown, but must be closed manually


  • SAP Analytics Cloud 2018

Reproducing the Issue

  1. Create Live Connection to BW system with User and Password , and it succeeds
  2. Create Live Connection to BW system with SAML SSO following the Product Guide.  Once click OK button, and it fails with the error: 

    You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML single sign-on configuration.


There is a misspelling (typo) in the code of IF_HTTP_EXTENSION~HANDLE_REQUEST method in the SAP NetWeaver server.


Be sure to add the following code in  IF_HTTP_EXTENSION~HANDLE_REQUEST at SAP NetWeaver Server.

          html_content TYPE string.

    html_content = '<html><script type="text/javascript">window.close();</script></html>'.
    server->response->set_header_field( name = 'Cache-Control' value = 'no-cache,no-store').
    server->response->set_cdata( data = html_content ).

Please refer to the Live Data Connection to SAP BW Using a Direct Connection and SSO online help for more details.

See Also

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SAP Analytics Cloud 1.0