SAP Knowledge Base Article - Public

2739259 - 'Add New Status Group' button is not available under Applicant Status configuration in Provisioning

Symptom

We want to add a new status group in a status set under Applicant Status Configuration.

  • Under Admin Center >> Edit Applicant Status configuration, we select any status set and the 'Add New Status Group' button appears.
  • In Provisioning >> Applicant Status Configuration, we select any status set and we are not able to find this 'Add New Status Group' button.

DisclaimerImage/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Recruiting Management-All versions

Reproducing the Issue

1. Go to Admin Center >> Edit Applicant Status configuration.

 2. Select any status set; the 'Add New Status Set' button appears.

 status group 1.PNG

 3. For the same instance, go to Provisioning >> Applicant Status Configuration.

 4. Select any status set; the 'Add New Status Set' button is missing.

 status group 2.PNG

Cause

 Expected behavior.

Resolution

The 'Add New Status Group' button in a status set under Applicant Status Configuration is supported only in Admin Center. This option(button) will not be available in Provisioning.

Keywords

Add New Status Group , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions