SAP Knowledge Base Article - Public

2739436 - Application error when adding data on background portlet

Symptom

An application error occurred when adding data to background block

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

There is an application error while attempting to save information into the background element

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Cause

"max-length" configured for one of more fields in background element is incorrect.

Resolution

The max-length needs to be configured correctly as per the data in the picklist associated with the field then the application error would not occur.

In order to configure the max-length correctly the modifications needs to be performed through manage business configuration which allows the user to make modifications in the instance.

For enabling BCUI they need to reach out to their implementation partner or professional services as per process.

If they do not want to enable BCUI they can reach out to their implementation partner or professional services to make changes in the datamodel XML through backend.

See Also

2080620 - How to enable Manage Business Configuration UI (BCUI)

Keywords

Application Error, Background Block, Exceeded Max Length, Fields Max Length, Loading Background Block, BCUI, Data Model, DM, XML , KBA , LOD-SF-EP-BGD , Background Elements , Problem

Product

SAP SuccessFactors HCM Suite all versions