SAP Knowledge Base Article - Public

2739489 - Learning Assignment Notification Displaying Copied Item Title LMS

Symptom

Learning Assignment notification is displaying the copied item title instead of its new title

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Copy an item

2. During the copying process change the item title

3. Save

When the Learning Assignment Notification runs, the email that the users received is showing the copied item title instead of the new item title that you have entered during the copy process.

Cause

As per our Engineering team this is a caching issue.

Resolution

Most caching issues issues like this in notification happen within 24-48 hours afterwhich the notification will have the correct item title.

Keywords

caching issue, LMS notification, Notification Displaying Copied Item Title, copied item , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811