Symptom
Learning Assignment notification is displaying the copied item title instead of its new title
Environment
SAP SuccessFactors Learning
Reproducing the Issue
1. Copy an item
2. During the copying process change the item title
3. Save
When the Learning Assignment Notification runs, the email that the users received is showing the copied item title instead of the new item title that you have entered during the copy process.
Cause
As per our Engineering team this is a caching issue.
Resolution
Most caching issues issues like this in notification happen within 24-48 hours afterwhich the notification will have the correct item title.
Keywords
caching issue, LMS notification, Notification Displaying Copied Item Title, copied item , KBA , LOD-SF-LMS-NOT , Notifications , Problem