SAP Knowledge Base Article - Public

2739642 - Hyperlink field in Candidate Summary shows HTML tag - Recruiting Management


When we add a hyperlink field in Job Application, we can correctly add it as expected, and it works.


Then add this field to Candidate Summary Display Options so it shows up in Candidate Workbench, but it displays the HTML tag and it's not a clickable link.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Define the hyperlink field in Application template, and configure it accordingly to show up in Display Options
  2. Insert a URL in Application page
  3. Go back to Candidate Workbench/Candidate Summary
  4. Click on 'Display Options', and select the hyperlink field
  5. It will show up the HTML tag with the URL


As of now, hyperlinks aren't supported to show up in Candidate Summary, so this is why it isn't rendering and it's showing the HTML code.


As mentioned, as of now hyperlinks aren't supported to be shown in Candidate Summary as a clickable link. But, if you think this would be a good feature for SAP SuccessFactors Recruiting Management, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.

You can also check the following KBA for more information regarding on how to request an enhancement request:

2090228 – How to submit enhancement requests for SAP SuccessFactors products

See Also

Influence Page

2090228 – How to submit enhancement requests for SAP SuccessFactors products


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SAP SuccessFactors Recruiting all versions