Symptom
Upon accessing the E-Mail Integration work center views namely User Settings view or Groupware Settings view, you receive the below error:
ISA-081: An unexpected server error occurred. Please contact the support team and provide them with the following correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
* XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX represents the correlation ID
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-mail Integration, Email Integration, User Settings, Groupware Settings, An unexpected server error occurred, Correlation ID, Groupware Integration , KBA , isa-081 , LOD-CRM-INT-OEM , Provisioning issues for OEM integration (eg iCRM) , Problem
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