2739658 - Error While Accessing the E-Mail Integration Work Center Views

Symptom

Upon accessing the E-Mail Integration work center views namely User Settings view or Groupware Settings view, you receive the below error:

ISA-081: An unexpected server error occurred. Please contact the support team and provide them with the following correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

* XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX represents the correlation ID

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

E-mail Integration, Email Integration, User Settings, Groupware Settings, An unexpected server error occurred, Correlation ID, Groupware Integration , KBA , isa-081 , LOD-CRM-INT-OEM , Provisioning issues for OEM integration (eg iCRM) , Problem

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