SAP Knowledge Base Article - Public

2739768 - Executive Review Export Fails But Appears as Completed in Provisioning

Symptom

The Executive Review Export Job Fails as stated in Monitor Jobs but appears as Completed in Provisioning.

Environment

 SAP SuccessFactors Compensation

Reproducing the Issue

Navigate to Executive Review and choose the Export option.

Navigate to Reports>Scheduled Reports.

The Job Status appears as Failed.

Provisioning>Monitor Jobs>Report Export appears as Completed.

Cause

  • The failure is because some employees have 0 as local currency code in user directory file or EC.
  • This will produce an error in the job and cause the export to fail.

Resolution

  1. Search the user directory file or EC for users that have 0 or blank values as their local currency code.
  2. Rectify the user directory file or EC local currency code and give every user a valid currency code.

Keywords

Executive Review Export, Fails, error , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions