Symptom
The Executive Review Export Job Fails as stated in Monitor Jobs but appears as Completed in Provisioning.
Environment
SAP SuccessFactors Compensation
Reproducing the Issue
Navigate to Executive Review and choose the Export option.
Navigate to Reports>Scheduled Reports.
The Job Status appears as Failed.
Provisioning>Monitor Jobs>Report Export appears as Completed.
Cause
- The failure is because some employees have 0 as local currency code in user directory file or EC.
- This will produce an error in the job and cause the export to fail.
Resolution
- Search the user directory file or EC for users that have 0 or blank values as their local currency code.
- Rectify the user directory file or EC local currency code and give every user a valid currency code.
Keywords
Executive Review Export, Fails, error , KBA , LOD-SF-CMP , Compensation Management , Problem
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions