SAP Knowledge Base Article - Public

2740031 - Label remains with old value on Employee Export after being changed on Manage Data.- Employee Central

Symptom

Label remains with old value on Employee Export after being changed on Manage Data.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Central
  • MDF
  • SAP SuccessFactors Platform
  • User Data File

Reproducing the Issue

Change an object label (e.g. Division, Department, Company)

  1. Go to Admin Center
  2. Go to Manage Data
  3. Search/Find object that would like to change
  4. Click on Insert New Record
  5. Change object Name/Title
    DptName.png
  6. Go to Admin Center
  7. Go to Employee Export
  8. Click on Export User File
  9. Open the download file
  10. Search/Find the user that use the changed Department which the value will not be update by the new.

Cause

When Employee Central is enabled MDF labels will be updated to Employee Export when employees using the object have their Job Information refreshed.

Resolution

Make the changes to Job Information via the EC UI

  1. Go to Employee Profile
  2. Search/Find Job Information section
  3. Insert New Record on Job Information History (Changing any data) 
  4. efective date must be > or =  to Manage data efective date

 or via Import.

  • 2317955 - Correct or Remove Job Information record via Import in Full Purge mode 
    • 2740031 - Label remains with old value on Employee Export after being changed on Manage Data.- Employee Central
    • 2964383 - MDF Field label name Change Doesn't Sync to Employee Profile Header after HRIS Sync (real time or Incremental Sync job)

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Implementing Employee Central Core

chapter: Introduction to Foundation Objects

See Also

  • 2551350 - How to Update Generic Objects, and the Respective Employee Data - Employee Central
  • 2748341 - Manager Name Change is not Reflected in Manager field in Job Info
  • 2080587 - How to ensure the correct Time Zone is synchronized to Public Profile - Employee Central
  • 2776882 - EC Advanced Reporting Metadata Sync / Reload (View Based Metadata)
  • 2197595 - Cannot change name of Foundation Object in Admin Tools > Manage Organization, Pay and Job Structures 
  • 2087991 - Foundation Objects: How to Delete Foundation Objects 
  • 2079456 - Managing Foundation Object updates so that Historic and Future data is accurate - Employee Central
  • 2413486 - Correct or Remove Compensation Information record via Import in Full Purge mode
  • 2317955 - Correct or Remove Job Information record via Import in Full Purge mode
  • 2964383 - MDF Field label name Change Doesn't Sync to Employee Profile Header after HRIS Sync (real time or Incremental Sync job)

Keywords

User Data File not updating, Employee Export not updating, label not updating, UDF, label, object label, foundation object, label, MDF, modify, update , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC , Employee Central , LOD-SF-PLT-MNG , Manage user Issues , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Platform all versions