Symptom
-
The standard tiles from Success Store are showing blank results for languages other than English e.g. Spanish, French
- The tile is only displaying the rating names in the x-axis but there are no graphs
- The tile is working properly in English
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SuccessFactors Workforce Analytics (ANA) - All versions
Reproducing the Issue
- Log in the instance and set the language to English
- Go to Manage Dashboards
- Upload a standard tile from Success Store e.g. Overall Performance Rating Distribution
- Make the tile active and run it in Home Page or in a custom dashboard
- The result will display the data as expected
- Now change the language of the system to another one e.g. Spanish
- Run the tile and check that the graphs are missing
Cause
The standard tiles from the Success Store are not supporting the localization.
Resolution
This is an expected behavior at the moment and you can submit an enhancement request in our community 2090228 - How to submit enhancement requests
As a workaround, you can create a custom tile via Tile Builder and use the Localized fields in the category of the chart:
See Also
Keywords
The standard tiles from Success Store are showing blank no data missing chart graph empty results for languages English Spanish French localize , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Product Enhancement