SAP Knowledge Base Article - Public

2740085 - Standard tiles blank for languages other than English - Dashboards


  • The standard tiles from Success Store are showing blank results for languages other than English e.g. Spanish, French
  • The tile is only displaying the rating names in the x-axis but there are no graphs
  • The tile is working properly in English

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SuccessFactors Workforce Analytics (ANA) - All versions

Reproducing the Issue

  1. Log in the instance and set the language to English
  2. Go to Manage Dashboards
  3. Upload a standard tile from Success Store e.g. Overall Performance Rating Distribution
  4. Make the tile active and run it in Home Page or in a custom dashboard
  5. The result will display the data as expected

    working fine eng.png
  6. Now change the language of the system to another one e.g. Spanish
  7. Run the tile and check that the graphs are missing

    issue espanol.png


The standard tiles from the Success Store are not supporting the localization.


This is an expected behavior at the moment and you can submit an enhancement request in our community 2090228 - How to submit enhancement requests

As a workaround, you can create a custom tile via Tile Builder and use the Localized fields in the category of the chart:


See Also

2403699 - Ratings in custom youcalc tile doesn't show in sorted way as how it is configured in Rating Scale

2484215 - Dashboard does not display null values

2338137 - Dashboards Guide / Training / Documentation / Implementation Request / Enhancement Request / SAP Support


The standard tiles from Success Store are showing blank no data missing chart graph empty results for languages English Spanish French localize , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Product Enhancement


SAP SuccessFactors Workforce Analytics all versions