If an approver of a workflow sends back the request he/she receives an email notification
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- An approver sends back a workflow request:
- The approver then receives an email notification:
This is expected behavior.
When a workflow is rejected/sentback, and email is sent to the initiator, already approved approvers and the current step owner.
SF, Success Factors, EC , work flow, e-mail , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions