SAP Knowledge Base Article - Public

2740836 - Unable to update security policy for C4C extended App


You have updated Security Policy for Mobile Passcode for a Business User but your changes do not reflect upon logon to Extended App.


SAP Cloud for Customer Extended App

Reproducing the Issue

- Login to system and go to Administrator Work Center's General seetings view.

- Go to Business Users  and search for a suitable user.

- Select User name, Click on Edit button and choose Attribiutes.

- Click View Details button for Security Policy.

- Check the checkbox for 'App Password Enabled'.

- Make few changes to Mobile App Password Complexity set for the Business User.

- Save your changes.

- Login to Mobile App with the same Business User's credentials and see that the changes have not reflected.


This is currently a limitation.


Our Developers are currently working upon the functionality and will be providing it with a future release.


Mobile App Security Passcode, C4C App Security Passcode, Unable to change Passcode for App , KBA , AP-RC-MOB-UIF , Responsive UI , Problem


SAP Cloud for Customer add-ins 1811 ; SAP Cloud for Customer add-ins 1902