Symptom
You get the Message ´Status not defined; system inserted automatically correct value´ when opening a Sales Document.
Environment
SAP Cloud for Customer
Reproducing the Issue
The following steps are only an example. The same can happen in other sales documents.
-
Open the Sales work centre.
- Open the Leads view.
- Open a lead.
Result: You get the message ´Status not defined; system inserted automatically correct value´.
Cause
You did not maintain an Initial Status in the Leads configuration.
Resolution
-
Go to the Business Configurations work center.
-
Go to the Implementations Projects view.
- Click on 'Open Activity List'.
- Open the Leads activity.
- Click on Status.
- Select an Initial Status.
Keywords
status, initial status, Status not defined, lead, opportunity, sales quote, sales order , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions