SAP Knowledge Base Article - Public

2740858 - You get the Message ´Status not defined; system inserted automatically correct value´ when opening a Sales Document

Symptom

You get the Message ´Status not defined; system inserted automatically correct value´ when opening a Sales Document.

Environment

SAP Cloud for Customer

Reproducing the Issue

The following steps are only an example. The same can happen in other sales documents.

  1. Open the Sales work centre.
  2. Open the Leads view.
  3. Open a lead.

Result: You get the message ´Status not defined; system inserted automatically correct value´.

Cause

You did not maintain an Initial Status in the Leads configuration.

Resolution

  1. Go to the Business Configurations work center.
  2. Go to the Implementations Projects view.
  3. Click on 'Open Activity List'.
  4. Open the Leads activity.
  5. Click on Status.
  6. Select an Initial Status.

 InitialStatus.png

Keywords

status, initial status, Status not defined, lead, opportunity, sales quote, sales order , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions