Symptom
You do not see appear the Funnel Icon Indicator (Filter On) while searching for Contacts according to their Marketing Attributes.
Environment
SAP CLOUD FOR CUSTOMER
Reproducing the Issue
-
Log into the Fiori environment.
-
Go to the Customers workcenter.
- Go to the Contacts view.
- Click on the funnel Icon to enter Advanced Search.
- Under Marketing Attributes, click on the link to Maintain Conditions.
- Add the Conditions of your search
- Click Ok
Results : the Search returns results but the Filter Icon does not show that an advance search is being performed. The advanced search indicator () is not shown even though the query with your search parameters is executed.
Cause
Marketing Attributes are not of type Worklist.
Resolution
This is the expected system behaviour.
Keywords
Funnel Icon Indicator, Advanced Search, Contacts Marketing Attributes, Funnel Icon, Filter icon. , KBA , LOD-CRM-ACC , Account , Problem
Product
SAP Cloud for Customer add-ins all versions