SAP Knowledge Base Article - Public

2740871 - The same Custom Status appears several times in the Advance Search


You would like to search all the opportunities with a specific Custom Status. However, when you filter them, you realize that some statuses are displayed several times.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work centre.
  2. Go to the Opportunities view.
  3. Click the magnifying glass to open the advance search.
  4. Open the dropdown menu in the field Customer Status.
    Result: You can see some statuses more than once.




You have defined the same Custom status for different Document Types.


You have three options:

1)     You can change the name of the custom statuses with the same name.

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Click ‘Open Activity List’.
  4. Open the Opportunities activity.
  5. Click Custom Status.
  6. Change the name of the statuses which have the same name.


2)      You can filter first via the Document Type and then select the Custom Status.


3)      You can make a multiple selection in the Custom Status field.


See Also

2672152 - With Opportunity Custom Status Enabled, You Cannot Perform This Action


custom status, opportunity, filter, search, Activity, business configuration, , KBA , LOD-CRM-OPP , Opportunity Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions