Symptom
You downloaded a Microsoft Office Word template from SAP Cloud For Customer to edit it, but when you try to open the file with your Microsoft Word 2010 or later, it gives you an error.
We're sorry. We can't open file.docx because we found a problem with its contents. Microsoft Office cannot open this file because some parts are missing or invalid.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud For Customer
- SAP Business ByDesign
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Office; Template Maintenance; Word; , KBA , SRD-CC-OIN-WRD , Word Integration , Problem
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