SAP Knowledge Base Article - Preview

2740964 - Creating Customer Service Tickets against Product Category

Symptom

You want to create new ticket base on the product category.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer add-ins 1908 ; SAP Cloud for Customer add-ins 1911

Keywords

New Ticket , Product Category Id , KBA , product value help , LOD-CRM-SRP , Service Request Processing , Problem

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