Symptom
- ONB Users are not able to Login to BizX from external network
- Error Message - Your machine is not authorized to access this system
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Enter candidate's login credentials
- Click Log in button
- Below error message appear
Resolution
- Customers can enable the option "Turn off the IP restriction for external onboarding users" in BizX
See screenshot below:
- According to SAP IP restriction feature owner, this functionality is available in ONB 2.0 with 2H 2022 release.
Support Engineer: Please check internal Memo for associated internal ticket.
See Also
Related KBA: 2089414
Keywords
Access list, allowlist, Filter, SuccessFactors, IP Address, allow, Restriction, on boarding, External Users , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem
Product
SAP SuccessFactors Onboarding all versions