Symptom
"Service Engineer Pick-up Template" is not in the list when creating new logistics model
Environment
SAP Business Bydesign All Versions
Reproducing the Issue
- Go to Warehousing and Logistics Master Data Work Center.
-
Go to Logistics Models View.
-
Click New.
-
Click drop down list for logistics model template ID.
-
Template for pick-up by service engineers is not in the list.
Cause
Pick Up element under Outbound Logistics is not scoped in the business configuration.
The Pick-Up business topic is relevant if products are picked up by service engineers directly from your own warehouse.
Resolution
- Go to Business Configuration Work Center.
- Go to Implementation Project View.
- Select the project and click Edit Project Scope.
- Click next until step 3.
- Expand Manufacturing, warehousing and logistics.
- Expand Outbound Logistics.
- Scope Pick-up
- Click next until finish.
- "Service Engineer Pick-up Template" will be avaialble to choose when creating new logistics model
Keywords
Service Engineer, Pick-up, Logistics Model , KBA , AP-SMM-SLM , Site Logistics Process Model , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public