SAP Knowledge Base Article - Public

2741617 - Item is inactivated but SO active - LMS

Symptom

Scheduled Offering remains active after inactivating the associated item.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Inactivate any item with Active Schedule offerings.
  2. Check the status of the associated Schedule offerings after saving.

Resolution

Items and Scheduled Offerings are two different entities in LMS.

In fact, Scheduled Offering can be created without associating it to any Item but through Schedule Block.

Therefore, inactivating an item will not inactivate its Scheduled Offering(s). The status of these two entities are independent to each other.

Keywords

active, inactive, SO, Item scheduled offering, LMS, Learning , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions