SAP Knowledge Base Article - Preview

2741636 - Windows AD Authentication Error: "Account Information Not Recognized: Access is denied"


It is not able to login into BI system(BI Launch Pad, CCM > Manage Server, Web Intelligence Rich Client) using windows AD credentials after upgraded BI server from 4.1 SP09 to 4.2 SP05 with error: "Account Information Not Recognized: Access is denied".



SAP BusinessObjects Business Intelligence Platform 4.2 SP05


SAP BusinessObjects Business Intelligence platform 4.0


WindowsAD, failed to login, insufficient rights , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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