SAP Knowledge Base Article - Preview

2741636 - Windows AD Authentication Error: "Account Information Not Recognized: Access is denied"

Symptom

Trying to manually log in to BI System (BI Launch Pad or CMC) throws the error "Account Information Not Recognized: Access is denied".


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Windows AD, failed to login, insufficient rights, access denied, authentication, everyone, administrator, enterprise , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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