SAP Knowledge Base Article - Public

2741878 - EC: Application Error for dependent workflow


  •  Application error when approving dependent workflow.
  • Error is happening only for few users.
  • errorId=919c0c60-1477-4f02-ba73-db9cb91793d9, fingerprint=89f08fbb8d0ea4dcf526bda42f99593f1c2f0b4d, timestamp=2018-12-26T17:41:19.322+1100, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=919c0c60-1477-4f02-ba73-db9cb91793d9, timestamp=2018-12-26T17:41:19.322+1100, and the version information from the current screen) if the issue keeps occurring.,


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Login to BizX
  2. Go to Pending requests
  3. Click on the Dependent workflow
  4. Error


The error is due to incorrect data in global info for the users for which error is thrown.


  • Import global info for person affected using full purge
  • Refer KBA: 2315276 - Employee Central - Data Imports Useful Information, for more details on data import


Dependent workflow application error,  fingerprint=89f08fbb8d0ea4dcf526bda42f99593f1c2f0b4d, error when approving dependent workflow. , KBA , LOD-SF-EC-DPD , Dependents Management , Problem


SAP SuccessFactors Employee Central all versions