Symptom
You are trying to request to terminate your productive system, however the button "Terminate System" is greyed out.
Environment
- SAP Cloud for Customer
- SAP Business ByDesign
Cause
For security reasons you are unable to terminate productive systems via SCC requests.
Resolution
In order to terminate your existing production tenant. Please create incident from your test tenant with the details like, Production tenant ID, Production Tenant URL and Reason for the terminatioin.
See Also
Keywords
How / Delete / Productive Tenant / Terminattion / Terminate , KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions