SAP Knowledge Base Article - Public

2741995 - Technical description of Business User does not update


The technical description of Business User does not update after changing it in Maintain Employees app.


  •  S/4HANA Cloud

Reproducing the Issue

Changing the name of a Business User.


The Business Users created before 1808 Cloud edition are affected in updating the technical description.


Do the following steps in Maintain Employees app:

  1. Go to Detail View of specific Employee
  2. Note down the content of Field "First Name"
  3. Change Field "First Name"
  4. Clear Field “Full Name” (shall be empty)
  5. Press "Save"
  6. Change Field "First Name" to noted First Name of Step 2
  7. Clear Field "Full Name" (shall be empty)
  8. Press "Save"


KBA , CA-GTF-BUM , Business User Management , Problem


SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions