SAP Knowledge Base Article - Public

2742154 - Error Message: 'CA-003: Invalid Combination of UiType and IsKeyUser Properties. UiType=Admin. IsKeyUser=False'


You are trying to access the E-Mail Integration work center but you receive the following error: 'CA-003: Invalid combination of UiType and IsKeyUser properties. UiType=Admin. IsKeyUser=False'.


SAP Cloud For Customer

Reproducing the Issue

  1. Go to E-Mail Integration work center.
  2. Select any view.
  3. The error is thrown.


A user is considered as a key user if the following work center views are assigned to him/her:

  • E-Mail Integration -> Groupware Settings.
  • Administrator -> Business Users.

Hence, if only Groupware Settings view is assigned to a user without assigning Business Users view, then the following invalid combination UiType and IsKeyUser properties (UiType=Admin. IsKeyUser=False) will be raised.


You need to have both the Groupware Settings view and Business Users view in the E-Mail Integration and Administrator work centers respectively assigned to your user.


EMail, Outlook, gmail , KBA , LOD-CRM-GW-SRV , Server side groupware intergration , Problem


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