Symptom
You are trying to access the E-Mail Integration work center but you receive the following error: 'CA-003: Invalid combination of UiType and IsKeyUser properties. UiType=Admin. IsKeyUser=False'.
Environment
SAP Cloud For Customer
Reproducing the Issue
- Go to E-Mail Integration work center.
- Select any view.
- The error is thrown.
Cause
A user is considered as a key user if the following work center views are assigned to him/her:
- E-Mail Integration -> Groupware Settings.
- Administrator -> Business Users.
Hence, if only Groupware Settings view is assigned to a user without assigning Business Users view, then the following invalid combination UiType and IsKeyUser properties (UiType=Admin. IsKeyUser=False) will be raised.
Resolution
You need to have both the Groupware Settings view and Business Users view in the E-Mail Integration and Administrator work centers respectively assigned to your user.
Keywords
EMail, Outlook, gmail , KBA , LOD-CRM-GW-SRV , Server side groupware intergration , Problem