SAP Knowledge Base Article - Preview

2742164 - Import Function CheckForDuplicates Does Not Work as Expected

Symptom

You created a custom odata service using the standard Business Object (BO) Customer and with that you also created an import function with the action CheckForDuplicates. However, as a result of calling the function in the odata query https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/cust/v1/service_XYZ/CustomerCheckForDuplicates1?ObjectID=’YYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY’, you received only the message below:

<code>ERROR</code>
<message xml:lang="en">
17 potential duplicates found for business partner ZZZZZZ (ABC) ABC
</message>

(XXXXXX represents the tenant number / service_XYZ represents the name of the custom odata service / YYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY represents the Object ID / ZZZZZZ represents the Business Partner ID, ABC represents the name of the Business Partner)


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Environment

  •  SAP Hybris Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

function imports, custom odata service, checkforduplicates, customer check for duplicates , KBA , LOD-LE-BP-BP , Business Partner , How To

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