Symptom
Webdings fonts on SAP Jam mobile are not showing as the Web Browser version
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Jam Collaboration - Mobile
Reproducing the Issue
Creating any page, wiki, forum question and etc. And adding any symbol of the Webbdings fonts on web browsers, the symbols shows differently then SAP Jam mobile app.
For example, creating an question under any kind of group:
- Go to a group
- Click on Content, Wiki, Forum etc.
- Create a Question as below and select WebDings as font.
You will be able to see that on Mobile devices the symbols will show differently.
Cause
Webdings is a Microsoft-specific font and platform dependent, and therefore might not be rendered correctly on other platforms.
Resolution
As workaround customers can use the equivalent emojis or Unicode symbols, which are not platform-dependant for the symbols. For example, use https://emojipedia.org/light-check-mark/ character for checkmarks and https://emojipedia.org/cheering-megaphone/ for megaphone
Keywords
Symbols, JAM, Webdings fonts Mobile , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-MOB , Mobile App Issues , Problem