2742357 - Dump Occurs When Rejecting a Purchase Order Approval Task

Unable to Reject a Purchase Order Approval Task due to "500 SAP Internal Server Error".

SAP Business ByDesign

To Reject the Purchase Order ABC, the approver has to follow the below steps:

1. Go to Managing My Area work center.
2. Go to Approvals view.
3. Search for Purchase Order ABC (ABC represents Purchase Order ID).
4. Select Reject button.

System throws "500 SAP Internal Server Error".

Purchase Order has one or more items with the status "Canceled", due to which the rejection cannot be processed. 

In order to resolve this issue, first approve the Purchase Order and cancel it afterwards.

To complete the Approval process for Purchase Order ABC, approver has to follow the below steps:

1. Go to Managing My Area work center.
2. Go to Approvals view.
3. Search for Purchase Order ABC.
4. Select Approve button.

To Cancel the Purchase Order, follow the steps below:

1. Go to Purchase Requests and Orders work center.
2. Go to Purchase Orders view.
3. Select All Purchase Order from drop-down.
4. Search for Purchase Order ABC.
5. Select Cancel Purchase Order button.
6. Select Yes for the pop-up message "Are you sure you want to cancel the purchase order? "

The System displays "Purchase Order ID ABC is submitted for cancellation. Your entries have been saved."

Purchase Order; Reject; Cancel; Dump; In Approval , KBA , SRD-SRM-PRO , Purchase Requests and Orders , AP-POP , Purchase Order Processing , AP-POP-PO , Purchase Order , Problem