Symptom
- Are the Background Check Results seen on the Background Check portlet in the candidate application reportable?
- What are the methods in which background check results can be reported on?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
On the Background Check correspondence in the application, you can see data from background check. Can this be reported?
Cause
This is possible on 3 different scenarios:
- Ad Hoc report
- Background Check Correspondence
- Integration Center
Resolution
Via Ad Hoc Report (For First Advantage only)
The following fields are available in Recruiting V2 Ad Hoc Reporting:
- (FADV) Submitted On Date
- Account
- Package
- Background Check Component
- Background Check Component Status
- Background Check Component Adjudication
- Overall Account / Package Status
- Overall Account / Package Adjudication
You can visit this link for further information.
Via Background Check Correspondence (For First Advantage only)
First Advantage offers Report directly from the Background Check Correspondence
Steps:
- Click Refresh to update the information on the portlet.
- Click View Report to see the First Advantage report for the candidate
You can visit this link for further information.
Via Integration Center (For First Advantage and other Background check vendors)
Integration Center can export reports on the limited fields only.
If you still require reports that Integration Center could not pull out, please do reach out to your vendor if they can extract this. This is an expected behavior from the SuccessFactors end as data needed to be extracted is not with SuccessFactors.
Moving forward, the following entities can extract Background Check data:
- JobApplicationBackgroundCheckRequest
- JobApplicationBackgroundCheckResult
And the Fields offered can be seen on the right side.
See Also
Keywords
SF, Success Factors, RCM , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Problem