2743337 - Activities Close To Their Due Date Not Appearing Under "My Upcoming Activities"

Symptom

You have activities which are near to their due date, however, they are not appearing under "My Upcoming Activities" on Home screen.

Environment

SAP Cloud for Customer

Reproducing the Issue

Go to the Home screen.
Notice that there is no activities under "My Upcoming Activities".

Cause

This tile will only be filled if there are active upcoming activities in the system for the logged in user (start-date in the future).

"My Upcoming Activities" is designed to show activities which are on the current user's calendar. An account will displayed if maintained for the activity.

Home_My Upcoming Activities.png

Resolution

This is the standard behavior of the system.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Home; My Upcoming Activities; Activities; Due Date; Not Appearing; Calendar; Appointments; , KBA , LOD-CRM-HOM , Home Page , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions