SAP Knowledge Base Article - Public

2743350 - Page Layout Issue in Visit Planner


Page Layout applied to Visit Planner is not working


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Visit Planner.
  2. Edit Page Layout.
  3. Do some changes for eg; hide a query.
  4. Go to Assign Page Layout.
  5. Assign the page layout for a Business Role for the Activity Business Object.
  6. Log in with the user who is assigned to the Business Role for which the page layout is assigned.
  7. The user will still be able to see the query that is hidden.


Visit Planner screen comes under the Business Object Account not Activity


Page layout assignment should be done in the Accounts Business Objects for Visit Planner


Visit Planner, page layout, assign page layout , KBA , pagelayout , assign pagelayout , visit planner , BC-DWB-REP-EXT , Extensibility , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions