SAP Knowledge Base Article - Public

2743362 - Application Error upon viewing a Preview of an Adhoc Report

Symptom

  • When viewing a preview of an adhoc report, an Application Error with the following fingerprint ID comes up:

fingerprint = 0e93efd4-8c91-4b5f-b992-02686001478b

  • If the report is run offline, an empty file gets downloaded.

Environment

  • SAP SuccessFactors HCM Core - All Versions
  • SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1. Build an Adhoc Report and try viewing its preview
  2. An Application Error is displayed with the Splunk logs Reading :

Multiple parents have been defined for ectint

Note to SAP Cloud Product Support : Please review the Internal memo for Detailed Splunk logs

Cause

  • This is caused when a same hris-field is defined on multiple elements
  • For example, when the field pay-group is defined in both jobinfo and compinfo, the system displays an error message

Resolution

  • On BCUI, Set the visbility of this field on one of the elements to none
  • If you are using this field in both the elements only to handle data belonging to two countries, please ensure that the field should be added on the CSF- Succession data model or the country specific element on BCUI(Manage Business Configuration)

Keywords

 SF, EC, Success factors, Employee Central, ECT-111720, Multiple parents have been defined for ectint. , KBA , LOD-SF-EC-REP , Reporting Data (EC core only) , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions