SAP Knowledge Base Article - Public

2743418 - Drag and Drop of WorkCentres Not Working in RUI

Symptom

Personalization (MovedDroppedElement) used for reordering work centers by dragging and dropping in HTML5 not supported in RUI.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Login to HTML5.
  2. Go to Personalization.
  3. Start Personalization.
  4. Reorder the WorkCentre by dragging and dropping.
  5. End the Personalization.
  6. Above personalization changes in HTML5 is not availble in FIORI/RUI.

Cause

This is an expected behavior.
End user personalization CTs ( MovedDroppedElement) used for reordering work centers by dragging and dropping  in HTML5, will not be supported in RUI.
The workcenter and workcenter views will always be displayed in ascending order of their IDs.

Resolution

Use the optipn of 'Organize workcenter and workcenter view' for reordering of workcenter and workcenter views.

  1. Go to Administrator.
  2. Go to Users.
  3. Organize Work Centres and Work Centre Views.
  4. Rearrange the Workcentres as required.

Keywords

Organize workcenter and workcenter view, Personalization, MoveDroppedElement, Drag, Drop , KBA , drag , drop , reordering work centers , personalization , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions