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SAP Knowledge Base Article - PreviewSymptom
Following error occurs when executing task SAP_SUPPORT_HUB_CONFIG:
SAP Support Documents channel ping failed
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Environment
SAP Solution Manager 7.2 SP08
Product
SAP Solution Manager 7.2
Keywords
Check connectivity and credentials to SAP Support Portal and SAP Support Documents , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem
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