SAP Knowledge Base Article - Public

2743603 - The Style Section is Not Visible in The Design Tab of The Survey


The Style section is not visible in the Design tab of the Survey.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Surveys work center.
  2. Open the Survey ABC (ABC represents the Survey ID).
  3. Go to the Design tab.

Result: the Style section is not visible.


The Category maintained for survey ABC does not support the Style section.


The Style section is only visible for Surveys of type Satisfaction category.

You can check the type of survey category in 'Survey' fine-tuning activity of business configuration and opening the 'Maintain Survey Categories', check the 'Type' column.

You may not see the category 'Satisfaction' at all, if that is the case, make sure your scoping element 'Enhanced Sales Campaign Functionalities' is scoped in your system.

See Also

KBA 2822165 - Style Font Modification Saved In Survey Not Reflected

KBA 2771520 - Cannot Create Survey Category with Type Satisfaction


Survey ; Style ; Enhanced Sales Campaign Functionalities ; Missing ; Not Found ; , KBA , survey , style section , design , LOD-LE-SUR-DEF , Survey definition = design time , How To


SAP Cloud for Customer add-ins 1811 ; SAP Cloud for Customer add-ins 1902