SAP Knowledge Base Article - Public

2743689 - Country Name is not Displayed in Purchase Order Preview Form

Symptom

The country name is not showing up in Purchase Order form under Ship-to and Bill-To address fields even though it is working fine in the other Purchase Order form with same ship-to country.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Select view Purchase Orders
  3. Search for the Puchase Orderand select Preview 
  4. The country name is missing under Ship-to and Bill-To address fields in the form

Cause

The behaviour for the preview for address is, that the country name is printed when the sender and recipient are from different country. If both ship-to and ship-from locations are from same country, the country name will not be displayed in the form separately

Resolution

For other Purchase Order , the ship from and ship-to are from different countries , hence under Ship-to and Bill-to address, country name is displayed.This is standard system behavior.

Keywords

Ship-from, ship-to, preview form, purchase order, country , KBA , pucrhase order form, preview, country , ship-to, bill-to country , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions