SAP Knowledge Base Article - Preview

2743838 - "A general error occurred." popup when adding credentials on Cloud Portal

Symptom

"A general error occurred." pop-up (depending on the screen being used, the "try again later" part will not be displayed) is displayed when adding credentials on the "Access your SAP Cloud Platform subaccount" pop-up.

general_error.png

This error may be displayed when exporting a site or activating a Fiori Cloud package.


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Environment

  • SAP Cloud Platform Portal

Keywords

general error occurred try again later fiori cloud package activate portal popup pop up export site , KBA , EP-CPP-NEO-FCC , Fiori configuration cockpit , EP-CPP-NEO-LS , NEO Portal Landscape and Setup , Problem

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