2743912 - Notification turned off at item level but user still receives notification LMS

Symptom

Users are still receiving the Learning expiration notification even if the settings have been disabled at item level

Environment

SAP SuccessFactors Learning

Product

SAP Business Technology Platform 1.0 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811

Keywords

turned off notification, LMS, still receiving notification, still receiving email, learning expiration notification , KBA , LOD-SF-LMS-NOT , Notifications , Problem

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