SAP Knowledge Base Article - Public

2744318 - Bad Performance when loading Work Schedule Model Period

Symptom

You have noticed that when you try to access an specific works chedule this is taking to much time to load and sometimes it gets stuck for almost a minute as in the example below:

KB1.jpg

As per the image you can see that the UI freeze and the days haven't loaded.

Environment

SAP SuccessFactors Employee Central (EC) - All Versions

  • In configure object definitions you have configured the object Work Schedule Day Model Assignment to display the Day Model Object in the initial load.

Reproducing the Issue

  1. Go to Manage Time Off Structures;
  2. Select Work Schedule;
  3. Select the Work Schedule you are seeing the bad performance;
  4. See that the UI is freezing and takes a long time to load

Cause

Field Day Model is part of the initial load of the page with makes the page to load all the icons such as KBIcon.jpg.

Resolution

  1. Go to Configure object definitions;
  2. Select Object definitions;
  3. Select the object Work Schedule Day Model Assignment;
  4. Select Take Action > Make Correction;
  5. Move the field dayModel to 2 or 3 fields below just to make sure it will be displayed only when you click in the "Details" of your work schedule;

By doing this, the performance will be considerably improved.

Keywords

KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HCM Core 1811