SAP Knowledge Base Article - Public

2744390 - Direct reports missing in Continuous Performance Management


When accessing the Continuous Performance Management page, the "My Team" tab shows the number of direct reports, however, the direct reports listed are not showing.

CPM My Team Missing.JPG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"


SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Access Continuous Performance Management Page;
  2. Check My Team;
  3. The number of Direct Reports is shown, however, the list of Direct Reports is missing.


This is caused due to the granted permission "Employee Export". If the user has "Employee Export" permission, but the granting of the permission is set to "Exclude granted user from having access for himself" the user will not be able to see the team in the CPM Page.


To correct this scenario, please review the affected user permission role and make sure that the user has at least one Permission Role with Employee Export permission, and the target Population includes the granted user in self.


CPM My team Missing; Direct Reports missing; Employees missing CPM , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem


SAP SuccessFactors Performance & Goals all versions