Symptom
When performing a Manual Clearing for Supplier EFG of an Invoice ABC with a Credit Memo XYZ, the following errors as thrown:
Error while recalculating the withholding tax:
Tax calculation failed; trigger a calculation again.
Amounts on Invoice ABC are inconsistent.
ABC - Represents the Invoice ID.
EFG - Represents the Supplier ID.
XYZ - Represents the Credit Memo ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payables work center.
- Go to the Supplier Accounts view.
- Select Supplier EFG.
- Click View.
- Select Document IDs ABC and XYZ.
- Click Clear Manually.
There are error messages:
Error while recalculating the withholding tax:
Tax calculation failed; trigger a calculation again.
Amounts on Invoice ABC are inconsistent.
Cause
The Withholding Tax Classification was removed from the Supplier Account information after creating the Invoice and before creating the Credit Memo.
Resolution
To be able to perform this Clearing the following needs to be done:
-
Cancel the Credit Memo XYZ.
- Maintain the Withholding Tax Classification again on the Supplier Account.
- Create the Credit Memo again, which will have withholding taxes as well (even if the Withholding Tax Amount is 0%, the system needs this information).
Now the Manual Clearing will be possible using the new Credit Memo.
Keywords
Withholding Tax Classification, recalculating, Tax calculation failed, Invoice, inconsistent, Credit Memo , KBA , withholding tax classification , recalculating , tax calculation failed , invoice , inconsistent , credit memo , manual clearing , AP-DUE-TXR-CN , Extensions for China , How To