2744399 - Manual Clearing Error: Error while recalculating the withholding tax: Tax calculation failed; trigger a calculation again Amounts on Invoice ABC are inconsistent

When performing a Manual Clearing for Supplier EFG of an Invoice ABC with a Credit Memo XYZ, the following errors as thrown:

Error while recalculating the withholding tax:

Tax calculation failed; trigger a calculation again.

Amounts on Invoice ABC are inconsistent.

ABC - Represents the Invoice ID.

EFG - Represents the Supplier ID.

XYZ - Represents the Credit Memo ID.

SAP Business ByDesign

1. Go to the Payables work center.
2. Go to the Supplier Accounts view.
3. Select Supplier EFG.
4. Click View.
5. Select Document IDs ABC and XYZ.
6. Click Clear Manually.

There are error messages:

Error while recalculating the withholding tax:

Tax calculation failed; trigger a calculation again.

Amounts on Invoice ABC are inconsistent.

The Withholding Tax Classification was removed from the Supplier Account information after creating the Invoice and before creating the Credit Memo.

To be able to perform this Clearing the following needs to be done:

1. Cancel the Credit Memo XYZ.
2. Maintain the Withholding Tax Classification again on the Supplier Account.
3. Create the Credit Memo again, which will have withholding taxes as well (even if the Withholding Tax Amount is 0%, the system needs this information).

 Now the Manual Clearing will be possible using the new Credit Memo.

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